
Our Services
Professional fibre optic cable installation and utilities contractor serving Norwich. NRSWA compliant, fully insured.




100+ Happy Customers
When it comes to fibre optic cable installation in Norwich, the quality of the groundworks determines everything. A fibre optic cable is only as reliable as the trench it sits in, the ducting that protects it, and the reinstatement that covers it. This is where most dedicated cable installation companies fall short — they understand fibre but not ground conditions, drainage, or highway reinstatement standards.
At KiKK Groundworks, we are groundworks specialists first. We have spent over a decade excavating, trenching, laying services and reinstating surfaces across Norwich. We understand Norwich's challenging ground conditions — from the heavy clay soils around Norwich to the sandy, waterlogged ground in the Broads and coastal areas. This expertise means your fibre optic installation, utility connection or ducting network is installed correctly, protected properly, and built to last.
Whether you need a single domestic fibre optic connection, a multi-dwelling new build utility installation, or a large-scale ducting network for a network operator, KiKK Groundworks has the experience, equipment and NRSWA-qualified operatives to deliver on time and on budget.
Fully qualified operatives holding NRSWA (New Roads and Street Works Act) accreditation for highway works and street works across Norwich.
Unlike cable-only installers, we understand sub-surface conditions, drainage, existing services and reinstatement to highway authority standards.
Fibre optic, electric, gas, water and telecoms. One contractor for all your below-ground utility requirements.
Open cut trenching, micro-trenching, moling, directional drilling and ploughing. We choose the best method for your site.
Kallan personally manages every utilities project. Direct communication, no layers of project managers between you and the work.
Experience working alongside Openreach, CityFibre, County Broadband and independent network operators across Norwich.
Fibre optic cable installation is one of the fastest-growing sectors in the UK construction industry. With the government's target of nationwide gigabit broadband coverage by 2030, and multiple network operators rolling out full fibre networks across Norwich, demand for experienced fibre optic installation companies has never been higher.
KiKK Groundworks provides the critical groundworks element of fibre optic cable installation — the trenching, ducting, chamber installation, and reinstatement that gets fibre cables safely from the exchange or cabinet to homes and businesses. We work with network operators, developers, and private clients to deliver fibre optic infrastructure that meets all regulatory and performance standards.
Understanding fibre optic cable types is essential for specifying the right installation. The two primary categories of fibre optic cable used in UK telecommunications are single-mode and multi-mode fibre.
Single-mode fibreuses a very small glass core (typically 9 microns) that allows only one mode of light to propagate. This makes it ideal for long-distance transmission — it can carry signals over 100 kilometres without significant signal degradation. Single-mode fibre is the standard for FTTP (Fibre to the Premises) installations by Openreach, CityFibre and other network operators across Norwich. It delivers the highest bandwidth capacity and is the backbone of modern gigabit broadband networks.
Multi-mode fibre has a larger core (typically 50 or 62.5 microns) that allows multiple modes of light to travel simultaneously. While it offers lower bandwidth over shorter distances (typically up to 2 kilometres), it is more cost-effective for campus networks, data centres and internal building cabling. Multi-mode fibre is commonly used in commercial premises, schools and hospitals across Norwich where high-speed internal networking is required.
We also install armoured fibre optic cables for direct burial applications where ducting is not practical, and blown fibre systems where micro-ducts are installed first and fibre cables are blown through using compressed air — a method that allows easy future upgrades without re-excavation.
Every fibre optic cable installation project in Norwich presents different challenges. Ground conditions, existing services, surface types and access constraints all influence which installation method is most appropriate. KiKK Groundworks has the equipment and expertise to deploy all major installation techniques.
Open Cut Trenching: The traditional method of excavating a trench, laying ducting or cable, backfilling and reinstating the surface. Open cut trenching is the most versatile method and is used for the majority of fibre optic installations in Norwich. We excavate trenches from 150mm to 1200mm deep depending on the cable type and location. All trenches are excavated in accordance with NJUG (National Joint Utilities Group) guidelines, with proper bedding material, marker tape and accurate reinstatement.
Micro-Trenching: A minimally invasive technique that uses a diamond-blade saw to cut a narrow slot (typically 10-20mm wide and 200-400mm deep) into the road or footpath surface. Micro-duct is placed in the slot and sealed with a cold-applied sealant. Micro-trenching is significantly faster than open cut and causes minimal disruption to traffic and pedestrians. It is particularly popular in Norwich city centre where traffic management costs for traditional trenching can be prohibitive.
Moling (Impact Moling): A trenchless technique that uses a pneumatic mole to create a bore underground without the need for open excavation. The mole is launched from a small pit and drives through the soil to a reception pit, creating a pathway for ducting or cable. Moling is ideal for crossing roads, driveways and gardens in Norwich without disturbing the surface. It works best in sandy or loamy soils and is less suitable for the heavy clay found in parts of south Norwich.
Directional Drilling (HDD): Horizontal Directional Drilling uses a steerable drill head to create precise bores underground over longer distances. HDD can navigate around existing underground services and can bore under rivers, railways and major roads. We use HDD for complex fibre optic installations in Norwich where traditional methods would be impractical or too disruptive, such as crossing the A11 or A47 without lane closures.
Any excavation work in public highways and footpaths in Norwich must comply with the New Roads and Street Works Act 1991 (NRSWA). This legislation governs how utility companies and their contractors carry out street works, including fibre optic cable installation, ducting and utility trenching.
KiKK Groundworks holds full NRSWA accreditation, meaning our operatives are qualified to work in public highways. We handle the complete permit process, including:
Working with a contractor who understands NRSWA requirements is critical. Non-compliant street works can result in fixed penalty notices, defect charges from the highway authority, and costly reinstatement failures. KiKK Groundworks ensures every fibre optic and utility installation in Norwich meets or exceeds all regulatory requirements.
As a full-service utilities contractor in Norwich, KiKK Groundworks installs and connects all major utility types. Our groundworks expertise means we can handle multi-utility installations efficiently, coordinating trenching and ducting for several services in a single excavation where possible — reducing cost, disruption and reinstatement work.
Full fibre (FTTP) installations, ducting networks for network operators, blown fibre micro-duct systems, fibre splice chamber installation, and cabinet base construction. We support Openreach PIA (Physical Infrastructure Access) installations, CityFibre network builds, and independent network operators rolling out across Norwich and rural Norwich. Whether it is a single domestic connection or a 500-plot development, we deliver the groundworks element of telecoms installation in Norwich to the highest standards.
Trenching and ducting for new electrical connections, cable routes for UKPN (UK Power Networks) supplies, EV charging point cable runs, and temporary construction supply installations. All electrical ducting is installed to UKPN specifications with correct cover depths, warning tape, and cable protection tiles where required.
Excavation and ducting for new gas connections, service pipe routes from gas mains to meter positions, and associated reinstatement works. All gas installation groundworks comply with Cadent Gas and SGN specifications, with minimum cover depths maintained and correct backfill procedures followed.
Trenching for new water supply connections, service pipe installation from water mains to properties, and foul and surface water drainage connections. We work alongside Anglian Water and their approved contractors to deliver water and sewerage infrastructure for new developments across Norwich.
New build housing developments and commercial sites require coordinated multi-utility installations. KiKK Groundworks works with developers, house builders and utility companies across Norwich to deliver complete below-ground utility infrastructure for new developments.
Our new build utility services include:
Working with a single groundworks contractor for utilities and site preparation simplifies project management, reduces programme time, and ensures all below-ground services are coordinated to avoid clashes and future access issues.
Norwich's rural communities have historically suffered from poor broadband connectivity. While Norwich city and major towns now benefit from full fibre networks, many rural villages, farms and businesses across Norwich still rely on slow copper-based connections or fixed wireless solutions.
KiKK Groundworks supports rural broadband installation across Norwich through:
Rural fibre optic installation presents unique challenges — longer cable runs, variable ground conditions, environmental considerations (particularly in the Norwich Broads), and limited access for plant and machinery. Our extensive experience with rural groundworks across Norwich means we can overcome these challenges efficiently and cost-effectively.
KiKK Groundworks has experience working with the major network operators deploying fibre optic infrastructure across Norwich. Our understanding of each operator's build standards and specifications ensures installations are completed right first time, avoiding costly rework and failed inspections.
Openreach:The UK's largest network infrastructure provider. We support Openreach's FTTP rollout across Norwich, including PIA (Physical Infrastructure Access) installations where alternative operators use Openreach's existing duct and pole network. Our operatives are familiar with Openreach's build standards for duct installation, chamber construction and reinstatement.
CityFibre:Building an independent full fibre network across Norwich as part of their nationwide rollout. We provide groundworks support for CityFibre's network build, including trenching, ducting and chamber installation in residential streets across the Norwich urban area.
County Broadband:A Norwich-based operator focused on bringing full fibre to rural communities. We support County Broadband's rural network builds with our experience in agricultural land and village installations.
Independent operators: We also work with smaller network operators, ISPs, and private fibre schemes deploying infrastructure across Norwich. Whatever the specification, we have the capability to deliver.
High-quality ducting and chamber installation is the foundation of any reliable fibre optic or utility network. Poorly installed ducting leads to cable damage, water ingress, and future access problems. At KiKK Groundworks, ducting installation is a core competency — we install thousands of metres of ducting across Norwich every year.
Our ducting and chamber installation services include:
Fibre optic cable installation costs in Norwich vary significantly depending on the distance, ground conditions, surface type and installation method. Below are guide prices for typical fibre optic and utility installation projects:
| Installation Type | Typical Cost | Method | Timeframe |
|---|---|---|---|
| Domestic FTTP connection (garden only) | £500 - £1,500 | Open cut / moling | 1 day |
| Domestic FTTP with road crossing | £2,000 - £5,000 | Moling / micro-trench | 1-2 days |
| Ducting per metre (footpath) | £25 - £60/m | Open cut | 50-100m/day |
| Ducting per metre (carriageway) | £60 - £150/m | Open cut | 30-60m/day |
| Directional drilling | £40 - £100/m | HDD | Varies |
| Chamber installation | £800 - £2,500 each | Excavate & install | 1-2 per day |
| New build multi-utility (per plot) | £2,000 - £5,000 | Combined trench | Varies |
These are guide prices only. Costs are heavily influenced by ground conditions, traffic management requirements, surface reinstatement type, and the complexity of existing underground services. Contact us for a free, detailed quote for your specific fibre optic installation project.
Get a free quote for ducting, trenching, or utility connections in Norwich.
Many fibre optic cable installation companies in Norwich are telecoms specialists who subcontract the groundworks element. This creates a disconnect — the people planning the cable route may not understand the ground conditions, existing services, or reinstatement requirements they will encounter. The result is often cost overruns, programme delays and failed highway inspections.
At KiKK Groundworks, we approach fibre optic and utility installation as a groundworks challenge first. Our operatives know how to:
This groundworks-first approach means fewer surprises, more accurate pricing, and installations that pass inspection first time. When you choose KiKK Groundworks for your fibre optic cable installation in Norwich, you are choosing a contractor who understands everything that happens below the surface.
Site survey, underground service detection, route planning and permit applications. We identify the optimal method and provide a fixed-price quote.
NRSWA notices, Section 50 licences, traffic management plans and coordination with highway authorities and network operators.
Excavation, ducting, cable laying, chamber installation and backfill using the most appropriate method for your site conditions.
Surface reinstatement to SROH standards, as-built record drawings, testing and certification. Full compliance documentation provided.


We provide fibre optic cable installation and utilities contractor services across Norwich and the wider Norwich area, including Wymondham, Attleborough, Dereham, Great Yarmouth, Aylsham, Sprowston, Thorpe St Andrew, Costessey, Hethersett, Poringland, Long Stratton, Cromer, Fakenham, Thetford, Swaffham, Downham Market, King's Lynn and all surrounding villages. Our rural broadband installation service extends to even the most remote Norwich locations.
FAQ
Other Services
Get a free, no-obligation quote for your fibre optic cable installation, ducting or utility connection project in Norwich or Norwich.